The Level 3 Award in Food and Beverage Operations. Provides learners with a strong foundation in managing and delivering high-quality food and beverage services.
The qualification focuses on operational standards, hygiene practices, customer service, and team coordination within the hospitality and catering industries. It is ideal for individuals seeking to build a successful career in food and beverage management or service operations.
Introduction to food and beverage operations.
Roles and responsibilities in service management.
Food safety, hygiene, and sanitation standards.
Menu planning and product knowledge.
Customer service and communication skills.
Handling complaints and maintaining service quality.
Team coordination and operational efficiency.
Health and safety in hospitality environments.
Food and beverage supervisors and service staff.
Restaurant and catering professionals.
Hotel management trainees and hospitality students.
Individuals seeking to enter the food and beverage industry.
Anyone aiming to enhance their skills in hospitality operations and customer service.
Develop essential operational and management skills in food and beverage services.
Understand international standards for hygiene and customer care.
Improve communication, teamwork, and leadership skills.
Boost employability in hotels, restaurants, and catering companies.
Gain an internationally recognised qualification valid for a lifetime.
Assessment will include written assignments, practical demonstrations, and scenario-based evaluations.
Learners must achieve a minimum of 55% overall to successfully pass the course.
Assessments will be conducted by an ATP-authorised training provider in accordance with awarding body guidelines.
Certificates will be issued upon successful completion and are valid for a lifetime.
